Telephone and fax numbers of Rheinbahn
Our service number
Our colleagues will be pleased to answer any questions you might have regarding timetables, tariffs and further offers. You can reach our service number 01806. 50 40 30 every day around the clock at a cost of 20 cents per call from the German landline. Costs for calls from the mobile phone network amount to a maximum of 60 cents per call.
HandyTicket hotline
For enquiries, disturbance or anything else about the HandyTicket, you will reach our staff at any time on the HandyTicket hotline 01803. 50 40 36 (9 cents per minute from the German landline, maximum of 42 cents per minute from the mobile phone network)
Other telephone numbers
Should you have special questions, the following telephone numbers are at your disposal:
Abo-Centre |
0211.582-4900 |
0211.582-4904 |
Lost and found, Immermannstraße 65b Monday - Thursday 12 a.m. - 6 p.m. Friday 10 a.m. - 3 p.m. |
0211.582-1469 |
0211.582-1474 |
CustomerCentre Heinrich-Heine-Allee Monday - Friday 8 a.m. - 7 p.m. Saturday 9 a.m. - 2 p.m. |
|
0211.582-2477 |
CustomerCentre central station Monday - Friday 8 a.m. - 7 p.m. Saturday 9 a.m. - 2 p.m. |
|
0211.582-4904 |
Charter/Renting (Oldie-Partytrain/bus) |
0211.582-1850 |
0211.582-1854 |
Legal department Monday and Wednesday 12 a.m. - 4 p.m. Tuesday and Thursday 12 a.m. - 6 p.m. Friday 10 a.m. - 2 p.m. |
0211.582-4930 |
0211.582-2921 |
Human resources Monday - Thursday 9 a.m. - 4 p.m. Friday 9 a.m. - 1 p.m. |
0211.582-1333 |
0211.582-1304 |